Dear Tapas,
We are now home and gradually getting back to normal, but the beauty of our
India trip remains foremost in the minds and hearts of each of us.
The trip was very special in so many ways. Your organization was excellent.
At every city we were met by one of your representatives and taken to our
hotel. The guides were specialists who provided extensive background history
of the various sites, and the drivers were skilled in maneuvering the
sometimes treacherous traffic both in and out of the cities. We could not
have asked for more in terms of organization. Trinetra was there for us at
all times. Certainly, I will recommend your organization. Please feel free
to use our names as references.
And finally, thank you for the wonderful dinner in your home. It was
thoughtful and generous of you and Krishna to provide such a warm
introduction to our tour of India. I hope that when you visit us in the USA
so that we can extend our hospitality to you.
Wishing you the very best.
Mr. & Mrs. Saltzman. USA
rsaltzman2@comcast.net
Hi Tapas,
Namaste
It was wonderful to meet you, and your lovely wife and family, after the
lengthy correspondence we have all had by e-mail - thank you so much for the
friendly dinner, and indeed for everything associated with the tour.
You will know by now that the Tour was a stunning success, and all credit
to you and your staff for making it so! I will certainly contact you when we
start planning our next trip to India.
Best regards - Mr. Patrick Van Hoorn Alkema, U.K
patdoran27@laguna.com.mx
Hi Tapas,
We are now back home to some wonderful soaking rain. The animals were all
thrilled to see us - so it was good to get back.
What a wonderful trip we had ! I have just been looking at some of the
pictures and noticed that in every picture of people - we are either smiling
or laughing - that is how it went the whole way.It was a really awesome
experience visiting your country and meeting so many wonderful people - not
to mention all the magnificent buildings and animals. Thank you for the
great organisation and having people to help us all along the way. We were
very grateful even to the last - that there was an agent who met us in
Mumbai and helped us get to the international terminal and check in.
Thank you once again - we will certainly be back in India as soon as we get
the time and money together ! Please give our love to all we met at Trinetra
(and of course your beautiful wife)
Love
Ms. Lindy Dekker, South Africa
equibalance@iafrica.com
Dear Tapas, Amit, Garima and Mahendra,
Thank you very much for your mail and birthday wishes. Thanks to you all,
we have had a wonderful holiday in India. Everything was just perfect. The
advice you gave us and most of the hotels you picked for us were brilliant.
From now on, all my visits to India are going to be arranged through
Trinetra Tours and are going to be through Delhi ( so I can sample more of
Krishna's delicious cooking)! Shyam is in the process of filling the
feedback form. Please feel free to contact me anytime if there is anything I
can do for you from here.
Best regards
M. Popat (U.K.)
M.C.Popat@westminster.ac.uk
Dear Tapas,
I enjoyed my trip to India. Your guide & driver took away all the
stress of travelling & allowed me to focus on experiencing this great
country.
Thanks for all your arrangements.
- Mr. Michael White. (USA)
micwhite@cisco.com
Hi Tapas,
We really enjoyed our 10 days trip to India. The whole trip was very good
organized & the travel agent + representatives were really very helpful &
took very much care of us. Without any doubt we will recommend your travel
agency to everybody who wants to visit India.
The driver was beyond our expectations. Excellent behavior !! & we
appreciate the dinner in your house - very well organized.
We have only seen a small part of India & will certainly come back to
explore more of India.
We will certainly use your travel agency again.
Our Best Wishes are with you -
Dr. Marinus Dirks, Netherlands
mphdirks@emirates.net.ae
Dear Tapas
This is just a quick thank you to say how much we enjoyed our recent trip
to India. Everything went very smoothly and we were extremely happy with the
hotels, and all the guides and drivers were very friendly and efficient. I
would have no hesitation in recommending your services to any of my
traveling friends.
Thanks also to Krishna for such a lovely meal last Friday - I can't believe
it was only a week ago. We wish we were still in India as it has been
snowing here since we landed back on Wednesday. Have a nice weekend
Kind regards and lots of love
Juliette Barnshaw and Paul Reid, U.K.
juliette_barnshaw@hotmail.com or juliette@style-media.net
Hello Tapas, ,
Just a brief note to tell you once again how much we enjoyed our visit to
India and to congratulate you for a great job in planning and executing our
itinerary. We felt pampered all the way. Our special thanks go to Parkash
for his excellent driving and to yourself and Krishna for your gracious
hospitality at home. We are now urging all our friends to go see India the
Trinetra way. The memories will stay with us forever.
Best Wishes
Shane and May Maloney, Australia
maloney@netspace.net.au
Happy New Year Tapas
I apologize for the delay in responding to you 12/14 note but we are just
now returning to normal after 2 months of traveling and then Christmas
celebrations with our family.
We could not have been more pleased or satisfied with every aspect of the
arrangements you and your staff put together for our recent trip thru
India.In this day and age it's unusual to receive all that's promised and a
pleasant surprise to get more than expected.
We had not ONE single moment of apprehension. We were met on time at every
destination by your staff or representatives. It was only after we were well
into our journey that we began to realize and appreciate what an excellent
job you had done. Your anticipation of and pre-solved solutions to
situations we had not thought of was a mark of high professionalism!
We took great comfort in the excellent job done by our driver, Mohan Singh.
He watched over us like a mother hen protecting her brood of chicks...
please thank him again for us. Garima is a real public relations asset to
your organization and we really enjoyed her company. Tell her hello and how
much we enjoyed her company.
Please add us to your listing of satisfied friends when sending out your
referral list to prospective customers or forward this note to anyone
inquiring of your services.
Regarding the issue of trust: Of course its difficult to send large sums of
money to someone who could be a smooth internet scam artist. I suppose its
done many times each day. Our frequent e-mails established a feeling of
mutual trust but the clincher for me (after I had already bankwired you the
money) was receipt of the unsolicited e-mail from Garima announcing how,
when and where she would meet us on our arrival.
We enjoyed dinner at your home. it's a very nice personal thing for you to
do and establish's a friendship vrs. a business relationship. If you get to
the USA we hope to reciprocate. You can contact us at 970-870-0856 (primary)
or 310-370-6048 and look forward to seeing both of you again!!
Your friend
Jerry Ebenkamp, USA
jjbe34@yahoo.com
Hi Tapas,
JWe are back in Canada and are thrilled with our experience in India. The
trip was so well organized. There was not even an iota of a mistake.
Congratulations! You have an excellent team working with you. Our 2 longtime
drivers were great, the one in the North and Kumar in the South. They did
not leave us one minute. You can recommend them to your best clients. We
will gladly recommend you to all our friends, and hope to generate more
business for you.
Give my best regards to your wife Krishna and kiss your son for me. I
really enjoyed meeting you and your family.
Thanks again,
Colette Teiller, Canada
ctellier@ad2000.info
Hello Tapas,
I hope Pal told you how happy we were throughout our tour of Rajasthan? I'm
sure he did. Your ears must have been burning on and off because we spoke
about you so often and so warmly on our recent trip.
Everything went smoothly, just as we had been told it would by your other
clients - and we much enjoyed telling one or two less contented travellers
along the way that our tour had none of the creases or bumps that theirs
seemed to have!
Guides were unfailingly punctual and uncomplaining when we changed a plan
or kept them waiting - which we did occasionally - but of course we
apologised! Their constant philosophy seems to be, "My pleasure"
said with every semblance of sincerity and nothing seemed too much trouble.
I expect they have learned that from you!
Prakash was brilliant and I hope he believed us when we repeatedly told him
so. He seemed to anticipate (and perhaps was familiar with) every bump in
the road and slowed accordingly. He never minded stopping for photos and
always got out of the car when we did, which was not necessary but was none
the less courteous and much appreciated! And of course he smiled. Smiled and
smiled ...You had reassured me that he was one of your best and most
experienced drivers and we could not fault him in any way.
As to the tour - in hindsight perhaps we might have preferred an extra day
or two in the better hotels simply to chill out - but then we might have
missed some of the magnificent sights. It was not too action packed or
exhausting - but the drives were long and that time might have been better
spent had we flown. But...this is not in any way a criticism of your
itinerary and we had such good conversations in the car that those journeys
had a charm of their own. If we can return, as we hope to do, for a tour of
the South it may be something to bear in mind.
The hotel in Jaisalmer was perhaps our least favourite but even there, as
everywhere else, the service was unfailingly friendly and efficient. (It was
just that it had a somewhat heavy atmosphere with its dark furnishings and
empty public areas). Our suite was huge - it even had a bar with bar stools
(!) though no drinks..and the views from its may windows in our ENORMOUS
suite were of flat rooftops and rows of metal chairs! But our favourite
hotel was the Devi Gahr. What can I say? We all loved it. I was ill there (
yes...flattened for a day) but even so it was my favourite place. I am glad
to report that David, Penny and Anthony were well throughout the holiday.
The other really super hotel was the Oberoi in Agra. We shall never forget
arriving towards dusk and catching our first glimpse of the Taj Mahal in the
warm evening air on the hotel terrace. I must tell you about the one
unfortunate incident there when David took a step backwards and landed at
full length with complete submersion into the decorative pool by the
restaurant. It was unnerving for a second or two but when it was clear he
was unhurt ( having just missed the large decorative elephant in the centre
of the pool) we all saw the funny side and laughed and laughed - David as
much as any of us.
The guides in Delhi and Agra were the best of the lot. They certainly knew
their stuff and we were able to exchange views and learn from them. The
others were good too but not always easy to understand...We marvelled at
their ability to speak English at all since they say they learned it simply
from their experience as guides. All were friendly and helpful. Our friends
who had booked with another operator in England were less pleased (in the
smaller details ) and their guides were not always punctual. Your tourist
representatives were always in the lobbies upon our arrival ready to welcome
us. You have certainly built up a good network. What else can I tell you? It
was really just GREAT! We miss India - the heat and friendliness and beauty
of it all. I hope this feedback is helpful. It is written partly as a
post-holiday indulgence - and partly as (what I hope might be) a help to
you.
We all send you warmest greetings and so many thanks for introducing India
to us in such style and without any worries. Please give my best wishes also
to Krishna and your lovely son,
With love,
Rosemary Morton Jack
rosemary@mortonjack.plus.com
